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Computer help (12)

1 Name: Shade !8NBuQ4l6uQ : 2014-08-25 17:24 ID:1kyaEVuz [Del]

Posting this from my phone. After restarting my computer, it blue screens immediately following Windows 7 booting up. Safe Mode is the same way. I've done startup repair 4 times and system restore twice. Still blue screens.

I was trying to hook up my desktop computer to my new HDTV via HDMI. All it displayed was my desktop background. Then I read on line that I might have to restart my computer for it to recognize the TV. So I did. Nothing showed up on the TV this time. Then I realized that my monitor was still hooked up to my computer via DVI. So I switched the channel on my monitor to see if it was displaying via DVI. It was. Only, it was in the process of booting up... 5 minutes after I had restarted it. That's when I found out it was blue screening. I have no idea if it was a faulty update or if my computer got screwed up because it was plugged into both the tv and monitor. I highly doubt its the latter, but im not ruling anything out at this point.

Can anyone help me?

2 Name: Kirbo !O4BVWmQIJM : 2014-08-25 18:03 ID:Epoy6zxS [Del]

Try to press f8 at startup, just 1sec after the logo. And press "last known good configuration" this worked for me.

I dont know if it will for you. Good luck.

3 Name: Shade !8NBuQ4l6uQ : 2014-08-25 18:16 ID:1kyaEVuz [Del]

Didn't work.

4 Name: Kirbo !O4BVWmQIJM : 2014-08-25 18:43 ID:P12vzVol [Del]

When you get the blue screen, there should be some codes on the "downside". Or even an .exe, look those up on the internet.

5 Name: Shade !8NBuQ4l6uQ : 2014-08-25 19:51 ID:1kyaEVuz [Del]

Its an update that's causing the problem. Thing is, I dont have my Windows 7 boot disk. Is there a way I can delete the KB2932791 file using just the command prompt?

6 Name: Inuhakka !L2SpOOkyU. : 2014-08-25 19:57 ID:WCAHlSfF [Del]

>>5 Well, if you can't boot into Windows, you can't use the command prompt, can you?

I know there's an option for that if you had the Win7 disc. I don't think you can just delete the update, it's not a single file. The only way I know how is to do it through Windows Update.

7 Name: Shade !8NBuQ4l6uQ : 2014-08-25 20:00 ID:1kyaEVuz [Del]

The command prompt is one of the repair options, so I can use it from there. And thst singular file is the culprit. I dont have to delete anything else.

8 Post deleted by user.

9 Post deleted by user.

10 Name: Kirbo !O4BVWmQIJM : 2014-08-26 06:35 ID:U6rEMP4r [Del]

Try to create an sustem restore point first. If thats available in the option menu the same as where Commad Promt is.

Open command promt and type : wusa /uninstall /kb:{update ID}
In your case it should be: wusa /uninstall /kb:2932791

This will most likely delete it, I have never tried it, so do this on your own risk, maybe its not good to delete that Update.

11 Name: Cryptic Cypher : 2014-08-27 13:09 ID:J36l4cG9 [Del]

Could it be a hardware error? :/

12 Name: Shade !8NBuQ4l6uQ : 2014-08-29 17:32 ID:1kyaEVuz [Del]

Just wanted to let you guys know that I fixed it. It was a Windows Update that screwed with the font cache files, causing the computer to crash on startup. I used a Windows 7 repair disk to overwrite the files. I appreciate all the help.