Oh my, a bit frightening indeed there. I'll give you several pieces of advice:
- Do not do any internet banking on your phone. Check through your laptop or pc if you have been hacked or not and see if anything is out of the ordinary, your balance, opened accounts, etc. If it has been hacked contact your bank IMMEDIATELY. Do not brush off any little strange thing that might have happened to your account.
- Do not access your email or try to log into it using your phone. Same thing open it on a laptop to see what's going on with it. If you can, change your password and make sure you remember your recovery questions, etc.
Do not access any social media sites or try to log into them through your phone. What ever you're using check the safety settings and if it has been hacked then disable it if you think it's serious.
- Maybe turn off "cloud" if you have that, I'm not sure how it works but I know it's related.
- You might have photos you want to save but if you know that you've been hacked then it's too late to save them on something else. You don't want your laptop or something else to get hacked.
And similar to
>>3 contact your phone provider and see if there is anything you can do, from reformatting/ clearing everything and as a last resort getting a new phone. I don't think you'd need a new phone but just check with them.
Hope this helps.