>>2 This. The only thing I can think to add is listening. Sometimes she may not want encouragement, compliments, or direction. She may just want to have someone listen. It may be hard hearing some of the things she says, but it is often 10x harder on the teller to hold that in. Like Saika said, you cannot heal her, but you can stand beside her and give her a hand whenever she needs it. Whether or not she takes that hand is her choice. I hope for both of your sakes she gets better.