Right, I'm going to bump this thread up from the depths of hell; hope it's not too late to reply.
This all depends on what you consider verbal abuse as exhibited by a parent. If we're talking something like her parents telling her she's a bad person or useless or not going anywhere in life, ect ect ect, then that's what a lot of kids (myself included) experience every day.
However, that also depends on how they handle it. I don't consider what my parents say as verbal abuse because I don't give two fucks and it doesn't effect me at all. If your friend is taking this to heart and genuinely believes what her parents are saying, then it can be considered verbal abuse. Like hey say, it's bullying if the victim feels bullied, or whatever that saying is.
>>5 Don't dick around.
Back to the problem at hand.
If she's really being affected by this, she needs to talk about it. Either to a counselor or to a friend, it's something she needs to get out and be reassured about. But I understand, some people don't want to do that.
Either way, she DOES need to harden up a bit, and I mean that in the nicest way possible. Like Ike said, words are just words. She needs to be able to overcome this, because she'll probably hear a lot worse later in life. It sucks, but it still happens and there's not much we can do. But I hope your friend starts feeling better soon.